Any declarations of termination of an agreement entered into remotely shall be sent to within 14 calendar days at the latest from delivery receipt or personal collection.

You can find the declaration template here.

Address for returns:

Outlet Oświetleniowy
ul. Rebusowa 3
02-292 Warszawa

Please mark your parcel with the phrase “Zwrot Outlet” (Outlet Return).


Any complaints shall be sent to

Information on handling complaints can be found in the store’s rules of procedure.